Pay by bank transfer

Choose a plan, transfer the exact amount, upload your receipt and follow the request until RothDine approves it.

Goal

Your payment is approved and your restaurant is on the paid plan you chose.

Before you start

You are the owner of the restaurant (only owners can pay)
A bank app or branch where you can make a transfer in Omani rial
A photo or screenshot of the transfer receipt (PNG or JPEG, up to 5 MB)

RothDine does not take cards and nothing renews by itself. You create a payment request, send the exact amount from your bank, upload the receipt, and RothDine checks it against its bank account. Your plan changes only after RothDine approves the payment. Uploading a receipt never changes your plan on its own.

Choose a plan and a term

Open Subscription & Billing and scroll to Plans. Pick Monthly or Annual, then click the button of the plan, for example Choose Professional. If you already have a paid plan the buttons read Renew Professional or Upgrade to Business.

The Plans section with the Monthly switch and the Choose Professional button — The Monthly and Annual switch
The Choose Professional button

Create the payment request

The Create payment request window shows the plan, the term and the Amount to transfer. Click Create request. Nothing is charged by creating the request. You can click Not now to close the window.

The Create payment request window with the amount to transfer and the Create request button — The amount to transfer
The Create request button

Transfer the exact amount

The Payment in progress panel appears with the status Pending. Use your bank to send exactly the Amount to transfer to the account under Bank transfer details, and type the Payment reference (it looks like RDP-2026-000123) in the transfer description. A different amount cannot be approved. Use the copy buttons next to each detail to avoid typing mistakes. The request is valid for 7 days.

The Payment in progress panel with the amount, the bank transfer details and the payment reference — The amount to transfer
The bank transfer details
The payment reference

Only pay to the details shown here

The bank details appear only inside the app, after you create a request. RothDine will never ask you to pay to any other account, and will never ask for a password, a code or a card number. In this guide the account number and IBAN are hidden and the beneficiary is a sample.

Upload your receipt

In Upload your receipt click Choose file and select a PNG or JPEG image of the transfer receipt, up to 5 MB. You can add Your bank transfer reference (optional), the Transfer date (optional) and a Note for RothDine (optional). Then click Submit receipt for review. The file is private to your restaurant.

The receipt upload form filled in with a file, a transfer reference, a date and a note — The button to choose or change the file
The bank transfer reference field
The Submit receipt for review button

Wait for RothDine to review it

The status becomes Under review. The steps Request created, Bank transfer, Receipt uploaded, Checked by RothDine and Decision show where you are. RothDine checks your receipt against the credit in its bank account. Your plan has not changed yet, and you cannot cancel the request while it is under review.

The payment panel with the status Under review and the receipt summary — The Under review status
The progress steps
The summary of the receipt you sent

If the request is rejected

If the status becomes Rejected, read Reason from RothDine. The request stays open until its 7 days end, so you can upload a new receipt in the Upload a new receipt box, or choose Cancel this request.

A rejected payment with the reason from RothDine and the box to upload a new receipt — The reason from RothDine
The box to upload a new receipt
The Cancel this request button

See your new plan

When RothDine approves the payment, your plan changes at once and a notice says that the payment was approved. The Subscription card shows Active with the plan, the term and the end date. If you were already on a paid plan, a renewal adds a term after the current one. A higher plan starts a new term, and days left on the old plan are not credited.

The Subscription card showing Professional with the Active status and the term end date — The Active status
The plan name and price
The date the term ends

The Payment history table with the approved payment — The status of the payment in the history

Cancel a request or let it expire

While a request is Pending or Rejected you can choose Cancel this request, then Cancel request to confirm (or Keep it). If you already sent money, keep your receipt and contact RothDine before cancelling. A request that is still waiting for a receipt, or was rejected, when its 7 days end becomes Expired: nothing is charged and your plan is unchanged, and you can start a new request.

The confirmation window for cancelling a payment request — The Cancel request button

The notice that a payment request expired before a receipt was reviewed — The Expired status

Expected result: The payment shows Approved in your payment history and the Subscription card shows your new plan as Active.

No automatic e-mail

RothDine does not send e-mails or messages about billing. Look at Subscription & Billing: the status of your request and the notices are shown there.