Invite kitchen staff

Invite a cook by e-mail, give the person the Kitchen staff role for a branch, and see them join your team.

Goal

Your cook has joined your team with the Kitchen staff role and can open the kitchen board of their branch.

Before you start

You are the owner or an administrator of the restaurant
At least one branch exists in your restaurant
The e-mail address of the cook

The Kitchen staff role is made for people who cook. It shows them only the kitchen board of the branches you choose. They cannot see prices, payments, billing or settings. Only the owner and administrators can invite people.

Open Staff & Permissions

In the sidebar choose Staff & Permissions. The Team tab lists everyone who works with you. Click Invite staff in the top right corner.

The Staff & Permissions page with the Invite staff button and the sidebar entry highlighted — The Invite staff button
Staff & Permissions in the sidebar

Type the cook's e-mail address

The window Invite a team member opens. Type the e-mail address of your cook in Email. The cook must use this same address when they sign in.

The Invite a team member window with an e-mail address typed in the Email field — The Email field

Choose the role and the branch

Open Role and choose Kitchen staff. Under Branch access tick the branch where this person cooks. A branch is required for this role. You can tick more than one branch.

The invitation window with the role Kitchen staff, the branch Muscat Branch ticked and the Create invitation button — The Role list set to Kitchen staff
The branch the cook works in
The Create invitation button

Create the invitation

Click Create invitation. RothDine sends an e-mail with a personal link to the cook. The window confirms it and tells you when the link expires. The link works once and stops working after 7 days. Click Done.

The confirmation that the invitation was sent by e-mail, with the expiry date and the Done button — The Done button

Check the pending invitation

Back in the team list the invited person appears with the status Invited and the role Kitchen staff. If the cook has not accepted after 7 days the status changes to Expired. Read Invite your team to resend or cancel an invitation.

The team list with the new invitation in the Invited status — The invitation row
The Invited status

The cook opens the link and signs in

The cook opens the link in the e-mail. The e-mail comes from RothDine and its subject starts with "You have been invited to RothDine". If the cook is not signed in, the sign-in page opens. The cook types the invited e-mail address and the password, and clicks Sign in.

The cook has no account yet?

On the sign-in page the cook chooses Create an account and uses the same e-mail address that you invited. After confirming the e-mail address the cook signs in, then opens the invitation link again. See Create your account.

The sign-in page with the invited e-mail address and password filled in — The e-mail address that was invited
The password
The Sign in button

The cook joins the team

After signing in, the page You have joined the team appears. The cook clicks Continue. A person who has only the Kitchen staff role is taken straight to the kitchen board. From now on, signing in always lands there. Read Sign in to the kitchen for what the cook sees.

The page You have joined the team with the Continue button — The Continue button

See the new member in your team

Reload Staff & Permissions. The cook is now listed as Active with the role Kitchen staff and the branch you chose.

The team list with the new cook shown as Active with the role Kitchen staff — The new member

Expected result: The cook is an active member with the Kitchen staff role, assigned to the branch you chose, and opens the kitchen board after signing in.

Who can accept the invitation

The invitation works only for the e-mail address you typed, only once, and only for 7 days. If the cook signs in with a different address it is refused.