Add a branch

Add your first branch with its names, address, phone and e-mail, and understand the branch limit.

Goal

Your restaurant has a branch with its address, phone and e-mail, ready for hours, menus and QR codes.

Before you start

A restaurant created in RothDine
Owner or admin access

A branch is one place where guests are served. Menus, opening hours, tables and table QR codes all belong to a branch. A new restaurant has no branch, so this is the first thing to do after the restaurant exists.

Open Branches

In the sidebar, under Business, choose Branches. The page is empty. Click Add branch.

The Branches page of a new restaurant with the Add branch button highlighted — The Add branch button

Fill in the branch details

The dialog Add a branch asks for everything twice, in English and in Arabic: Name (English) and Name (Arabic) (2 to 60 characters), City (2 to 60) and Address (5 to 160). Then add the branch Phone and Email. Guests use these for the Call and Email buttons, so use the branch's own numbers. Finally choose the Operating mode for this branch, see Operating modes. The Arabic fields accept only Arabic letters.

The Add a branch dialog with the English and Arabic fields, phone, e-mail and operating mode — Name (English)
Name (Arabic)
City (English)
Address (English)
Phone
Email
Operating mode

Use the international phone format

Type the phone with the country code and without spaces, for example +96824123456. A number such as 24123456 is refused with Use international format, for example +96824123456. Fix it, then click Add branch.

The dialog showing the international phone format message under the phone field — The phone number that needs the country code
The Add branch button

The dialog filled in with a valid phone number and the Add branch button highlighted — The Add branch button

Check the new branch

The notice Branch added. appears and the branch is listed with its status Active, whether it is Open now or Closed now, its hours, phone and e-mail. A new branch starts with hours from 12:00 to 23:00 and with no tables.

The Branches page listing the new branch card — The new branch card

Open the branch details

Click Manage branch. The tabs Details and Opening hours are fully working: change names, address, phone, e-mail and mode, or edit the weekly hours, see Opening hours. The tabs Special hours and Menus show sample data and are not saved yet, so do not rely on them. To serve a menu at the branch use the Branches action on the Menus page.

The branch details page with the Details and Opening hours tabs and the details form — The Details tab
The Opening hours tab
The branch details form

Know the branch limit

Your plan limits the number of active branches: 1 on the free trial, Starter and Professional, and 3 on Business. Trying to add one more shows A limit has been reached for this account., in English even in the Arabic screens. See Plans and limits.

The Add a branch dialog with the notice that a limit has been reached for this account — The limit notice

Expected result: The branch appears on the Branches page as Active, and you can open it to edit its hours.

Deactivating a branch

On the branch page the switch Branch is active and the button Deactivate branch make guests see an unavailable notice and stop new orders. Your data is kept and you can reactivate it.