Analytics and insights
Dashboard figures, the Analytics page, orders, menu, QR scans, kitchen times, insights and CSV exports.
Analytics shows how guests find your menu, what they order and how fast your kitchen works, from your own orders and visits. It is available to the owner, administrators, branch managers, order managers, menu editors and viewers. Figures follow your restaurant time zone, and the value of orders is the value guests ordered, not payments received.
- Read your insightsUnderstand each insight card: what happened, the evidence, the period, why it may matter and what you might consider.6 min read
- Export analytics as CSVDownload seven CSV files for the period and branch you chose, and open them in Excel or Google Sheets, also in Arabic.6 min read
- Check kitchen and service timesSee how long orders wait to be accepted, prepared and served, which orders were delayed, and when there is not enough data.6 min read
- See which dishes performFind your most ordered dishes, compare categories and see which dishes and categories guests look at.5 min read
- Open the Analytics pageOpen Analytics, choose a period, a branch and the comparison, jump between sections and share the view with a colleague.6 min read
- Read your order analyticsSee how many orders you receive, when, from which tables, their recorded value, average order value and cancellation rate.8 min read
- Understand QR scans and menu visitsLearn exactly what QR scans, menu views, visitors, devices and time on menu count, and where these figures are less exact.8 min read
- Understand your dashboard figuresRead the four visit cards, the chart and Top Categories on the Dashboard, and what each message under a figure means.6 min read